GridBite

Privacy Policy

Last updated: November 25, 2025

Your privacy is our top priority. This policy explains how we collect, use, protect, and share your information when you use GridBite's AI-powered visual creation platform.

We Never Sell or Share Your Data

We will never, under any circumstances, sell or share your personal data with third parties for marketing or commercial purposes.

Your privacy is sacred to us. We are committed to protecting your information and using it solely to provide and improve our service.

What Data We Collect

We collect only the essential information needed to provide our service and improve your experience:

Account Information

Email address, name, and authentication credentials required to create and manage your account

Usage Data

Credits consumed, features used, generation history, and service interaction metrics

Payment Information

Processed securely through Stripe. We never store your full payment card details

Generated Content

Videos, images, prompts, and other content you create using our platform

Data Sharing with AI Model Providers

To generate your content, we must send your prompts and requests to various AI model providers, including OpenAI, Anthropic, Google, and others.

Anonymous Processing

Your data is sent to AI model providers for processing, but they do not know who you are. We anonymize all requests, ensuring model providers cannot identify individual users.

Here's what this means for you:

•What they receive: Your prompts and the content generated in response
•What they don't receive: Your name, email, account details, or any personally identifiable information
•Model improvement: Providers may use anonymized data to improve their AI models per their privacy policies

This approach ensures your creative work is processed efficiently while maintaining your privacy and anonymity.

How We Use Your Data

We use the information we collect for the following purposes:

✓Providing and maintaining our service

✓Processing your content generation requests

✓Managing your account and subscriptions

✓Improving platform performance and features

✓Sending service updates and notifications

✓Preventing fraud and abuse

How We Protect Your Data

We implement industry-standard security measures to safeguard your information:

Encrypted Transmission

All data is transmitted using SSL/TLS encryption

Secure Storage

Database encryption and strict access controls

Regular Security Audits

Continuous monitoring and security updates

Limited Access

Minimal employee access to user data

Your Privacy Rights

You have comprehensive rights regarding your personal data:

Right to Access

Request a complete copy of all data we hold about you

Right to Deletion

Request deletion of your account and all associated data

Right to Correction

Update or correct inaccurate personal information

Right to Export

Download your generated content and account data

Right to Object

Object to certain data processing activities

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

•Active accounts: Data is retained while your account remains active
•Account deletion: Personal information removed within 30 days of deletion request
•Legal requirements: Some data may be retained longer if required by law
•Legitimate purposes: Minimal data retained for fraud prevention and dispute resolution

Cookies and Tracking

We use essential cookies to maintain your login session and preferences. We do not use third-party tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.

Privacy Questions or Requests?

If you have questions about our privacy practices or would like to exercise your data rights, we're here to help.

Contact Privacy Team Manage Your Data